Returns
RETURN POLICY
Last updated November 30, 2023
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for an exchange or store credit only. Please see below for more information on our return policy.
RETURNS
All returns must be postmarked within fourteen (14) days of the purchase date. All returned items must be in new and unused condition, with all original packaging.
RETURN PROCESS
To return an item, please email customer service at info@merakiartisanstudio.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging, and mail your return to the following address:
Meraki Artisan Studio
Attn: Returns
RMA #
PO Box 50342
Kalamazoo, MI 49005
United States
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.
REFUNDS
After receiving your return and inspecting the condition of your item, we will process your exchange. Please allow at least five (5) days from the receipt of your item to process your exchange. We will notify you by email when your return has been processed.
EXCEPTIONS
The following items cannot be exchanged:
• custom made items
If for any reason you are unsatisfied with your custom purchase, please reach out to us and we will do everything we can to make sure you are happy with your purchase.
For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.
Please Note
• Sale items are FINAL SALE and cannot be returned.
QUESTIONS
If you have any questions concerning our return policy, please contact us at:
269-612-8213